SHIPPING

Is it really safe for the puppy?

I receive many inquiries on the process of shipping a puppy–individuals often wonder if it is safe and how it works.
Won’t he/she be scared? How long does it take?
Won’t it be difficult for the puppy having to be all alone in a crate for so long?
This is how I explain the shipping process to individuals to help them feel more at ease with the process of getting a puppy

Shipping a Puppy Is Very safe: See Below Details

Shipping a puppy by itself to a new location always sounds cruel and embarrassing, but actually I think it is harder for us than the puppy(s). With my many years of shipping experience, I know for a fact that all of the pups are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the puppy(s) for fear of lawsuit and customer dissatisfaction. I tape puppy(s) food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the puppy(s) and the puppies are offered food along the ride.

The average flight is approximately 4 to 6 hours. I always ask about any delays or layovers and know the exact times and departures of the flights, so I know where the pup is and am able to give you the information as well.

The pup will arrive the same day as it is sent–usually a few hours. I have a big fluffy bed of shredded newspapers in the crate for the puppy(s) to nestle in and usually a pig’s ear chew (they love them), and a toy or sock with my scent on it–to help the pup feel secure

What are our puppies fed with?

Our puppies are raised on Nutri Source small/medium breed Chicken and Rice Puppy a quality 4 star kibble sold at many vet clinics and pet stores. We always suggest the use of a quality vitamin–2 of which we have had good results with are NuVet and Pfizer Pet Tabs Plus. Puppies are also fed on the dry puppy food. We suggest when getting your puppy to feed them of a morning and again of an evening in order to be able to monitor when they will need to go potty. You can start with 1- 2 cups of feed each time–if they clean up the food then add a bit more until you get to the correct amount of feed that your puppy will consume.

GUARANTEE

We take pride in the fact that our relationship with you does not end when you take home a puppy from us. As a conscientious breeder,experienced puppy counselors, and die-hard puppy lovers, we’d like to believe nothing can ever go wrong with our puppies. However, certain things are never in our control. A puppy’s health is dependent on a lot of factors like genetics, exercise, food & nourishment and overall care. If something does go wrong, we always strive to help, oftentimes even when our guarantee doesn’t cover it. While we may not be able to guarantee that your puppy will never have a health problem, we guarantee that we will do our best to ensure your new family member is a healthy one!

Our Health Guarantee:

We do not believe your puppy is replaceable but we do believe that sometimes the pain can be lessened in the company of another furry friend. In the unlikely event of the death of a puppy within two years from its birth due to genetics, or if the puppy is found to have congenital or hereditary disorders (within two years) which adversely affects the health of your puppy, we will replace the pet with another of equivalent value at no cost to you. The cause of death should be certified by a licensed veterinarian.

Failure to provide your puppy with timely inoculations or regular veterinary care will void this guarantee.